Feedback from previous guests about their experience.
60%
liked the hotel and would stay again
6.0/10
Guest rating
Rooms
6.2
Location
7.4
Service
5.2
Dining
6.2
Guest reviews
6.0/10
based on 5 reviews
6.5
6.5/10 based on 81 reviews
Edward
United States of America,
April
2025
5.0/10
My stay at Hotel Shelton had its ups and downs. The room was well-equipped and the staff, especially Venkat, was incredibly helpful. However, the service could use some improvement, particularly during dining hours and with customer support. Overall, I had a decent experience but left with some frustrations.
Rooms
5.0
The room was good with quality bed and linens. Special thanks to Venkat for making it feel welcoming with a fruit basket and juice.
Service
5.0
While Venkat was friendly and attentive, other staff members seemed disorganized. I experienced delays and a lack of responsiveness that detracted from my stay.
Location
5.0
The hotel is conveniently placed in the center of the city, making it easy to get around. I appreciated how accessible everything was from my stay.
Dining
5.0
Dining was a letdown. The buffet dinner at Café De' Restaurant didn't live up to expectations, feeling substandard with no standout dishes.
Facilities
5.0
The facilities like the bar and coffee shop had potential, but there seemed to be a lack of proactive service at times. I hope they improve on this for future guests.
David
United States of America,
January
2025
5.0/10
My stay at Hotel Shelton was a mixed experience. While the location is excellent and the fitness room was quite good, the overall service left much to be desired. I found the amenities overpriced, and the dining options did not meet expectations.
Rooms
6.0
I stayed in a spacious room that generally met my basic needs. The AC was acceptable, but the room itself felt outdated and could use some improvement.
Service
5.0
The service here was hit or miss. At times, I experienced delays in assistance and a lack of attention from the staff. It felt like the team was often distracted or busy with personal matters.
Location
8.0
The hotel is well-situated, right in the center of the city. It's easy to access shopping and other local attractions on foot.
Dining
5.0
The dining options were average. The buffet had a decent spread, but I was surprised that there was no A-la-Carte service available, especially in a 24/7 coffee shop.
Facilities
5.0
The fitness room was a highlight with good equipment. However, overall amenities felt a bit lacking, and the restaurant service could improve significantly.
Cliff
United States of America,
December
2024
7.4/10
My stay at Hotel Shelton had its ups and downs. The hotel's location is great, and the rooms are spacious and clean. However, I faced some service issues that left me feeling a bit disappointed.
Rooms
6.0
The room was spacious and clean, though I did have a problematic leaky fridge that made things messy. Overall, the ambiance was good, making for a pleasant stay.
Service
5.0
While some staff were courteous, I had issues with service, especially when I requested an early check-in and during a noisy disturbance at night. It felt like there was a lack of attentiveness.
Location
8.0
The location is excellent, right in the center of the city with easy access to various places, which was a major plus during my visit.
Dining
7.0
Food quality was good with plenty of options. I enjoyed the buffet and found the dining experience satisfying overall.
Facilities
7.0
The hotel has good facilities like a rooftop pool and a gym, but I felt some noise from events disturbed the peace during my stay.
William
United States of America,
November
2024
6.2/10
My stay at Hotel Shelton was a mix of highs and lows. While I appreciated the delicious food and the friendly service, particularly from Venkat, I faced significant issues with the front desk and noise at night. Overall, it offered a decent stay but left some room for improvement.
Rooms
6.0
I was pleased with my room, which had a soft bed and good amenities, though I did deal with some issues like being given a smoking room despite requesting non-smoking.
Service
5.0
The service was friendly, especially thanks to Venkat, but the front desk was slow and indifferent during my checkout, which left a negative impression.
Location
8.0
Hotel Shelton is conveniently located in the center of Rajahmundry, making it easy to access various attractions, which I found quite advantageous.
Dining
8.0
The food was fantastic, with flavorful dishes that exceeded my expectations, making dining a highlight of my experience.
Facilities
5.0
The hotel offers good facilities, but I encountered several operational issues, particularly with staff communication and organization.
Michael
United States of America,
October
2024
6.6/10
My stay at Hotel Shelton was a mixed bag. The location is fantastic, right in the center of the city, making it easy to get around. The ambiance and cleanliness of the hotel were impressive, and the facilities like the rooftop pool and gym were nice touches. However, I faced some issues with the service, particularly with the restaurant which left a lot to be desired in terms of food quality and staff training.
Rooms
8.0
My room was spacious and neat, but the lighting was only yellow, which gave it a somewhat dingy feel. Venkat, who helped with room arrangements, was a star—extremely polite and accommodating.
Service
6.0
The staff was generally eager to help but lacked training. There were several times when calls to reception went unanswered, and the front desk service during check-in was frustratingly slow.
Location
8.0
The hotel's location is one of its best features. It's centrally located, which made my travel to various places easy and convenient.
Dining
6.0
Though the atmosphere in the restaurant was pleasant, the food presentation and quality fell short. I found myself avoiding the second meal included in my package after the first night.
Facilities
7.0
The hotel offers great amenities like a gym, a rooftop pool, and spacious conference rooms, but noise from these areas could be heard in the guest rooms, which detracted from the experience.